Shipping policy
Shipping Policy
At Mustache, we aim to deliver your grooming essentials safely, quickly, and reliably.
🚚 Shipping Across Pakistan
We proudly deliver to all cities and towns across Pakistan, including major metros and remote areas.
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Standard Delivery Time:
📦 2–4 working days in major cities
🏞️ 4–7 working days in rural or remote areas
💸 Shipping Charges
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Flat Rate: Rs. 200 for all orders under Rs. 2,000
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Free Shipping: On orders above Rs. 2,000
📦 Order Processing
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Orders are processed within 24–48 hours after confirmation.
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Orders placed on Sundays or public holidays are processed on the next working day.
🔍 Tracking Your Order
Once your order is shipped:
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You will receive a tracking number via email or WhatsApp.
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You can track the status in real-time through our courier partner's website.
⚠️ Delivery Delays
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In rare cases like bad weather, strikes, or government restrictions, delays may occur.
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We’ll notify you immediately in such situations and provide updates.
❗Important Notes
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Please double-check your address and contact number before placing your order.
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If delivery fails due to incorrect details, re-shipping will be at the customer’s expense.
📩 Questions?
For any questions or help with shipping, feel free to contact us at:
📧 mustachepk1@gmail.com